Frequently Asked Questions

Are KLEEN HAIR products considered Organic or Natural?

Our products contain natural ingredients but are not categorized as natural or organic products. All of our natural solutions are FREE of any harsh or toxic ingredients. Our formulas are FREE of Parabens, SLS, Formaldehyde and Synthetic Coloring.

“I wouldn’t recommend using it on your children if I wouldn’t use it on my own children.”… Jackie Nepola, Founder

 

Has the FDA approved KLEEN HAIR products?

Our products don’t need approval by the FDA because they do not contain any harsh chemicals or toxins. We only add the best ingredients and eliminate the worst ingredients like Parabens, SLS and synthetic coloring.

 

Are KLEEN HAIR products FREE of Parabens and SLS?

You bet they are!.. “After serving over a decade in the beauty industry as a beauty school owner one of the many things I’m very proud to say is that I always stayed away from any products that could cause harm to our team, students and clients. I still feel the same as the Founder of KLEEN HAIR.” Jackie Nepola, Founder

 

What are Parabens?

Parabens are chemicals used as preservatives, and that’s why they are found in so many products. They are used to fight bacteria and fungus, Parabens can mimic the hormone estrogen, which is known to play a role in the development of breast cancers. 

 

What is SLS?

Sodium Lauryl Sulfate (commonly known as SLS) is a widely used and inexpensive chemical found in many mainstream personal hygiene products such as shampoostoothpastes, mouthwashes, soaps, detergents and body wash. It is the main ingredient that creates lather in products and acts as a harsh cleansing agent. It is not only harmful to you but also to our precious environment.

 

 

Will the products cause an allergic reaction?

 

The product ingredients are listed on the product pages. If you are allergy sensitive we always recommend doing a skin patch test with the 3-IN-1 Spray and consult your doctor before using our products.

 

 

 

Can you use the 3-IN-1 spray on your pets?

Although the product is intended and safe for our children I do have to admit I use it on my dog Annie Cakerz. (Please note our products haven’t been tested specifically for animals nor will they ever be tested on animals).

“I do love how Annie smells after a mist of spray and it seems to keep those pesky mosquitoes and flies away on our walk and when she plays in the yard.” Jackie Nepola, Founder

 

What makes KLEEN HAIR products effective?

We use a unique blend of all-natural herbal extracts like peppermint oil, tea tree oil, geranium oil combined with a conditioning base does double duty to both soften and detangle strands while effectively repelling lice.

 

Can adults use KLEEN HAIR products?

Of course! The 3-IN-1 Spray was developed by a product specialist chemist and works just as good on adults as it does kids.

“I use all the products and the spray will never damage or fade your color or highlighted hair. I should know being a bottle blonde…. Shhh don’t tell .” Jackie Nepola, Founder

 

 

How do I Limit the Spread of HAIR BORNE PESTS?

2 Heads are NEVER better than 1!  Avoid HEAD-TO-HEAD contact.   Lice are mostly spread by direct head-to head contact. Examples: during play at home, school, sleepovers, sport activities, or camp.

If you CARE DON’T SHARE!

DON’T SHARE combs, brushes, hats, scarves, bandanas, hair bands, ribbons, barrettes, helmets, Halloween costumes or towels—basically, anything that is worn or used on the head.3

 

Tie it up!

Use hair accessories like hair ties and head bands to keep your child’s hair up. Put the hair in a ponytail, bun or braids.

 

Is your website secure?

Yes, we have the highest level of site security for all online transactions. Our SSL Seal/Certificate is located on our website. To make sure we keep your payment information secure we never store any credit card numbers in our system.

 

What do you offer for schools, charities and pediatricians?

We provide free PSA Workshops as well as sample products. Please call us anytime at

954-372-5785 we’d love to hear from you!

 

I’m having problems ordering online. Is there any other way to place an order?

 

Sure! Give us a call 954-372-5785. We love hearing from our customers. Normal hours Mon-Fri 9-5pm (EST) but give us a call anytime you never know we may pick up!

 

What forms of payment do you accept?

Credit cards (Visa, MasterCard, Discover and AMEX)

 

How do I get coupons and discount information?

Just sign up for our Newsletter. We love staying in contact with our customers and offer coupons, specials and any information we find to help keep you and your family PEST FREE!

 

I’m a salon owner and I would like information about carrying KLEEN HAIR products. What is the best way to contact you?

 

Please email all wholesale inquires with your name, company name and phone number to Info@kleenhair.com and one of our Cares for Customers Representatives will be in touch as soon as possible.

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